Payments made personal, easy and more secure

SurePay's Confirmation of Payee (CoP) service is an innovative, real-time name checking solution that gives UK payers greater assurance that their payments are going to the intended recipient.  

By confirming the payee’s name matches with the name on the intended recipient’s bank account, CoP helps avoid mis-directed payments and reduce push payment fraud.  The service is already live in the UK and is fully compliant with Pay.UK’s CoP rules and standards, successfully handling over 300,000 name checks every day for our UK partner clients. 

Confirmation of Payee for FIs

  • NatWest

    After a thorough procurement process, SurePay was selected as the bank’s CoP partner. Read client case
  • STRATO

    The number of fraudulent orders at STRATO decreased by more than 80% compared to the same period a year earlier Read client case

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Webinar: Evolution Confirmation of Payee

During our webinar, SurePay’s CEO David-Jan Janse and Becky Clements, Director of Payments at UK Finance talked about the Confirmation of Payee in the UK and the evolution of CoP.

If you would like to watch our webinar video, please fill in the form. We will send you an email with a link to the video.

Watch our webinar video

Our performance speaks for itself

“At SurePay, our aim is to protect both our clients and their customers against the growing threat of fraud, giving them the reassurance their payments are going to the intended recipient.  We are proud of the best in class protection we offer and the positive difference our service is making to all of our clients.” David Jan Janse, CEO

In 2020, the SurePay CoP service successfully completed over 100 million name checks in the UK

Download our year report 2020

Leading the fight against APP fraud

Fraudsters are becoming increasingly more sophisticated in how to trick individuals and companies into paying the wrong account. In 2020, according to UK Finance, Authorised Push Payment (APP) fraud cost UK consumers £479m, of which only £83m was recovered.

SurePay’s CoP solution significantly reduces impersonation and APP fraud, giving customers reassurance, confidence and certainty when making payments.  

It checks whether the recipient’s name and account details match the details provided and also confirms whether the payment is being made to a personal or business account.  And it is all complete within milliseconds, before any money is sent.

Key benefits by CoP include:

  • Reduced impersonation and APP fraud
  • Fewer accidental or misdirected payments
  • Increased customer confidence and satisfaction
  • Less time spent investigating fraud
  • Proven, ready-to-use technology
  • More opportunities for future payment innovation
  • Improved customer experience

Read more about Confirmation of Payee for...

More info for  Organisations  or  Financial Institutions

Total CoP checks performed in the UK

Check out the factsheet

Our service is integrated by 30+ banks and 150+ corporates

“We’re impressed with the work SurePay has done and the ability to implement Confirmation of Payee so quickly.”

Roger Mackintosh Head of Payments and Partnerships Atom bank

"We selected SurePay to support our delivery of CoP, because of their experience in the Dutch market and excellent understanding of complex name matching issues.”

Natwest Group

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    Frequently Asked Questions

    CoP for Organisations

    How can the CoP check help my company?

    The SurePay CoP check can help your company in several ways - our existing customers generally use it to overcome three issues:

    1. Make sure who your customer is: implement the CoP check at the onboarding of new customers to ensure the process goes as fluently as possible and to decrease the chances of fraud. 
    2. Ensure you have the correct payment details: implement the CoP check in your payment system to ensure that your payment or invoice goes to the right person or company.
    3. Speed up the process: manual checks on your customer and/or suppliers costs time and resources. Our API solution works instantly and shows in a blink of an eye if the provided name corresponds with the payee name and bank account.

    Can you give examples of client cases?

    Several of our clients applied the CoP service at their onboarding and client accepting process. They recorded a 90% decrease in drop-outs during onboarding and a 80% decrease in fraudulent onboarding.

    Example clients: The Netherlands’ largest insurance companies and Atom Bank in the UK.

    Many of our clients make use of the CoP service to reduce the percentage of uncollectible invoices. Our clients saw a decrease of 50% in overall uncollectible invoices as a result of implementing our CoP solution.

    Example clients: We performed millions of CoP checks for the Dutch government and HMRC for the Covid-19 payouts.

    Which accounts can be checked for CoP?

    All Sterling accounts of CoP participating banks can be checked. The check can be applied on both personal and business accounts.

    As from March 2020, the CoP service is live in the UK for all major banks. Since then, new banks are joining the CoP scheme every month and thereby increasing the coverage.

    On an international level, SurePay is able to provide the service across borders as well. This service is available in countries where SurePay is currently active. For more information please fill in the contact form

    View all questions

    CoP for FI's

    What are project lead times?

    Please request a sample implementation plan to learn more about the process and timelines for implementing SurePay Confirmation of Payee or the IBAN-Name Check.

    How does SurePay Confirmation of Payee integrate with FI systems?

    All of SurePay’s Confirmation of Payee solutions are API-based and can be easily integrated with existing FI infrastructure. The solution is a Software-as-a-Service solution and therefore does not require the deployment or installation of any physical devices in FI datacentres.

    Integrating the SurePay CoP solution is relatively simple due to its API-based nature. Depending on your wishes, you may prefer to include some of SurePay’s data management options specifically designed for Confirmation of Payee.

    How does SurePay Confirmation of Payee support in Data Management?

    Throughout our experience as the leading Confirmation of Payee Solution provider in the Netherlands, it’s become apparent that having a name matching algorithm in place alone does not sufficiently support FIs seeking to deliver Confirmation of Payee. Another key component is managing FI data and having the right data available for matching purposes.

    SurePay’s data management solutions do provide a variety of ways through which FI may provision their data to the name matching functionality, whilst taking into account both the needs of Large Scale FIs and smaller scale FIs. Please request a brochure here for more information on the data management options SurePay has available for you.

    View all questions

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