Frequently Asked Questions

You want to pay to the right person or company. The CoP Check shows a message if the account number and name you entered do not correspond to the data known at the bank. This helps prevent fraud and mistakes.

CoP for Organisations

How can the CoP check help my company?

The SurePay CoP check can help your company in several ways - our existing customers generally use it to overcome three issues:

  1. Make sure who your customer is: implement the CoP check at the onboarding of new customers to ensure the process goes as fluently as possible and to decrease the chances of fraud. 
  2. Ensure you have the correct payment details: implement the CoP check in your payment system to ensure that your payment or invoice goes to the right person or company.
  3. Speed up the process: manual checks on your customer and/or suppliers costs time and resources. Our API solution works instantly and shows in a blink of an eye if the provided name corresponds with the payee name and bank account.

Can you give examples of client cases?

Several of our clients applied the CoP service at their onboarding and client accepting process. They recorded a 90% decrease in drop-outs during onboarding and a 80% decrease in fraudulent onboarding.

Example clients: The Netherlands’ largest insurance companies and Atom Bank in the UK.

Many of our clients make use of the CoP service to reduce the percentage of uncollectible invoices. Our clients saw a decrease of 50% in overall uncollectible invoices as a result of implementing our CoP solution.

Example clients: We performed millions of CoP checks for the Dutch government and HMRC for the Covid-19 payouts.

Which accounts can be checked for CoP?

All Sterling accounts of CoP participating banks can be checked. The check can be applied on both personal and business accounts.

As from March 2020, the CoP service is live in the UK for all major banks. Since then, new banks are joining the CoP scheme every month and thereby increasing the coverage.

On an international level, SurePay is able to provide the service across borders as well. This service is available in countries where SurePay is currently active. For more information please fill in the contact form

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CoP for FI's

What are project lead times?

Please request a sample implementation plan to learn more about the process and timelines for implementing SurePay Confirmation of Payee or the IBAN-Name Check.

How does SurePay Confirmation of Payee integrate with FI systems?

All of SurePay’s Confirmation of Payee solutions are API-based and can be easily integrated with existing FI infrastructure. The solution is a Software-as-a-Service solution and therefore does not require the deployment or installation of any physical devices in FI datacentres.

Integrating the SurePay CoP solution is relatively simple due to its API-based nature. Depending on your wishes, you may prefer to include some of SurePay’s data management options specifically designed for Confirmation of Payee.

How does SurePay Confirmation of Payee support in Data Management?

Throughout our experience as the leading Confirmation of Payee Solution provider in the Netherlands, it’s become apparent that having a name matching algorithm in place alone does not sufficiently support FIs seeking to deliver Confirmation of Payee. Another key component is managing FI data and having the right data available for matching purposes.

SurePay’s data management solutions do provide a variety of ways through which FI may provision their data to the name matching functionality, whilst taking into account both the needs of Large Scale FIs and smaller scale FIs. Please request a brochure here for more information on the data management options SurePay has available for you.

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